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The Volunteer, whether at a bus depot, in a train station, or at the airport, has continued to help locate a lost friend, to assist the confused, and to welcome all who need help while away from home. Volunteers provide access to agency social workers, airport information, directional services, touring, transportation and lodging information, and language interpretation. Trained to be information experts, our Volunteers welcome people to Los Angeles and add a personal touch.

Click here to learn how one traveler decided to become a Travelers Aid Volunteer.

"I arrived at LAX and had an incomplete address of my boyfriend in L.A.. I went to Travelers Aid and two volunteers helped me. The volunteers made phone calls and put a lot of energy into finding my boyfriend, and they did it! I am very thankful to them for their efficiency and kindness. Travelers Aid volunteers are great!"

Information Centers

Trained to assist with modern day problems facing travelers, Volunteers are a valuable link to social workers for the traveler in crisis. Last year, our volunteers contributed 51,143 hours of service and assisted over 920,000 travelers at LAX.

"I am writing to tell you about a new knight in shining armor in my life. I landed in Los Angeles late Friday night, July 13th, and truly became a damsel in distress. I was privileged to find Arthur in the United Airlines terminal. This amazing man spent a substantial amount of time in my behalf and I am very grateful. He was thoughtful, warm, well informed, efficient, very knowledgeable, and, above all, patient. He turned what could have been a very traumatic experience into a comfortable and relaxed event. Thank you for your service, but most especially thank you for wonderful people like Arthur."

As a Volunteer at Travelers Aid, you will serve as an information expert and connect people in crisis with staff social workers who help travelers in crisis. You can become part of a vital community by volunteering a minimum of four hours a week at any of our exciting service centers. For further information on how to become a Travelers Aid Volunteer at Los Angeles International Airport, Union Station or Teen Canteen, contact the Director of Volunteers at:

205 World Way
Los Angeles, CA 90045
Phone: 310/646-2270
FAX: 310/646-1801