Travelers Aid Society--LAX

Category of Service, 2001 & 2002 Comparison, 3.1, 2002 Service by Percent

Service

Travelers

Percent

Airport

576,345

66.2%

Transportation

195,547

22.5%

General City

41,648

4.8%

Lodging

18,809

2.2%

Communication

11,116

1.3%

Interpretation

1,835

0.2%

Unmet Travelers

3,274

0.4%

Paging

9,684

1.1%

Other

11,711

1.3%

Total

869,969

100.0%

3.2, Category of Service, TOTAL

Terminal

2001

2002

Difference

% Change

T-1

150,406

147,528

(2,878)

-1.91%

T-2E

72,742

70,746

(1,996)

-2.74%

T-2W

78,977

89,312

10,335

13.09%

T-2 Total

151,719

160,058

8,339

5.50%

T-3

167,537

163,542

(3,995)

-2.38%

T-4

101,061

116,327

15,266

15.11%

T-5

22,463

21,726

(737)

-3.28%

T-6

122,078

132,780

10,702

8.77%

T-7

58,677

64,202

5,525

9.42%

TBIT

86,174

63,806

(22,368)

-25.96%

Total

860,115

869,969

9,854

1.15%

Airport

Terminal

2001

2002

Difference

% Change

T-1

89,517

88,575

(942)

-1.05%

T-2E

49,297

47,870

(1,427)

-2.89%

T-2W

58,901

65,931

7,030

11.94%

T-2 Total

108,198

113,801

5,603

5.18%

T-3

105,523

107,531

2,008

1.90%

T-4

75,642

83,714

8,072

10.67%

T-5

14,378

14,946

568

3.95%

T-6

85,968

103,849

17,881

20.80%

T-7

31,367

32,644

1,277

4.07%

TBIT

43,982

31,285

(12,697)

-28.87%

Total

554,575

576,345

21,770

3.93%

3.5, Category of Service, TRANSPORTATION

Transportation

Terminal

2001

2002

Difference

% Change

T-1

41,869

38,553

-3,316

-7.92%

T-2E

14,769

14,036

-733

-4.96%

T-2W

12,275

12,845

570

4.64%

T-2 Total

27,044

26,881

-163

-0.60%

T-3

47,541

43,931

-3,610

-7.59%

T-4

19,480

23,394

3,914

20.09%

T-5

4,364

4,142

-222

-5.09%

T-6

25,344

20,421

-4,923

-19.42%

T-7

19,568

23,238

3,670

18.76%

TBIT

20,757

14,987

-5,770

-27.80%

Total

205,967

195,547

-10,420

-5.06%

3.6, Category of Service, GENERAL CITY

Terminal

2001

2002

Difference

% Change

T-1

5,677

6,144

467

8.23%

T-2E

3,144

3,482

338

10.75%

T-2W

2,702

4,396

1,694

62.69%

T-2 Total

5,846

7,878

2,032

34.76%

T-3

8,734

6,584

(2,150)

-24.62%

T-4

2,901

4,477

1,576

54.33%

T-5

1,421

1,256

(165)

-11.61%

T-6

5,667

4,702

(965)

-17.03%

T-7

3,144

3,247

103

3.28%

TBIT

10,208

7,360

(2,848)

-27.90%

Total

43,598

41,648

(1,950)

-4.47%

3.7, Category of Service, LODGING

Lodging

Terminal

2001

2002

Difference

% Change

T-1

2,480

2,558

78

3.15%

T-2E

1,337

1,539

202

15.11%

T-2W

1,411

1,632

221

15.66%

T-2 Total

2,748

3,171

423

15.39%

T-3

2,795

1,859

(936)

-33.49%

T-4

747

1,011

264

35.34%

T-5

601

397

(204)

-33.94%

T-6

1,857

1,346

(511)

-27.52%

T-7

1,702

2,016

314

18.45%

TBIT

6,030

6,451

421

6.98%

Total

18,960

18,809

(151)

-0.80%

3.8, Category of Service, COMMUNICATION

Communication

Terminal

2001

2002

Difference

% Change

T-1

2,020

2,325

305

15.10%

T-2E

1,999

1,864

(135)

-6.75%

T-2W

883

1,205

322

36.47%

T-2 Total

2,882

3,069

187

6.49%

T-3

1,138

1,330

192

16.87%

T-4

512

665

153

29.88%

T-5

253

169

(84)

-33.20%

T-6

1,323

1,043

(280)

-21.16%

T-7

862

1,057

195

22.62%

TBIT

1,715

1,458

(257)

-14.99%

Total

10,705

11,116

411

3.84%

Interpretation

Terminal

2001

2002

Difference

% Change

T-1

103

130

27

26.21%

T-2E

160

135

(25)

-15.63%

T-2W

51

109

58

113.73%

T-2 Total

211

244

33

0.77%

T-3

98

173

75

76.53%

T-4

73

223

150

205.48%

T-5

353

202

(151)

-42.78%

T-6

279

295

16

5.73%

T-7

26

17

(9)

-34.62%

TBIT

678

551

(127)

-18.73%

Total

1,821

1,835

14

0.77%

3.10, Category of Service, UNMET TRAVELERS

Unmet Travelers

Terminal

2002

Difference

% Change

T-1

525

515

(10)

-1.90%

T-2E

187

219

32

17.11%

T-2W

215

463

248

115.35%

T-2 Total

402

682

280

69.65%

T-3

413

845

432

104.60%

T-4

146

370

224

153.42%

T-5

229

117

(112)

-48.91%

T-6

193

111

(82)

-42.49%

T-7

132

257

125

94.70%

TBIT

501

377

(124)

-24.75%

Total

2,541

3,274

733

28.85%

3.11, Category of Service, PAGING

Paging

Terminal

2002

Difference

% Change

T-1

5,168

4,209

(959)

-18.56%

T-2E

1,315

1,050

(265)

-20.15%

T-2W

1,619

1,556

(63)

-3.89%

T-2 Total

2,934

2,606

(328)

-11.18%

T-3

519

372

(147)

-28.32%

T-4

844

1,217

373

44.19%

T-5

550

150

(400)

-72.73%

T-6

838

131

(707)

-84.37%

T-7

996

170

(826)

-82.93%

TBIT

1,384

829

(555)

-40.10%

Total

13,233

9,684

(3,549)

-26.82%

3.12, Category of Service, OTHER

Other

Terminal

2001

2002

Difference

% Change

T-1

3,047

4,519

1,472

48.31%

T-2E

534

551

17

3.18%

T-2W

920

1,175

255

27.72%

T-2 Total

1,454

1,726

272

18.71%

T-3

776

917

141

18.17%

T-4

716

1,256

540

75.42%

T-5

314

347

33

10.51%

T-6

609

882

273

44.83%

T-7

880

1,556

676

76.82%

TBIT

919

508

(411)

-44.72%

Total

8,715

11,711

2,996

34.38%

3.13, Category of Service, TOTAL W/O TBIT

Total

Terminal

2002

Difference

% Change

T-1

150,406

147,528

(2,878)

-1.91%

T-2 Total

151,719

160,058

8,339

5.50%

T-3

167,537

163,542

(3,995)

-2.38%

T-4

101,061

116,327

15,266

15.11%

T-5

22,463

21,726

(737)

-3.28%

T-6

122,078

132,780

10,702

8.77%

T-7

58,677

64,202

5,525

9.42%

Total

773,941

806,163

32,222

4.16%